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About Us

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science in the Faculty of Arts and Science has been a tech innovation powerhouse and continues to rank among the world’s top computer science departments. Our esteemed faculty boasts accolades such as two Turing Awards, along with many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact applied research that is driving the future of tech in the country.

The MSc in Applied Computing (MScAC) program is a high-quality complement to the graduate research programs (MSc/PhD) offered by the Department of Computer Science. As a program, we collaborate with seven other departments and faculties to provide a diverse offering of concentrations. The departments and faculties include Cell and Systems Biology, Mathematics, Physics, Statistical Sciences, Physics and the Faculties of Medicine and Engineering. As we continue to grow and evolve, our mission remains clear: to educate the next generation of world-class innovators. We’re the training house of the brightest minds from around the globe who will fuel the Canadian tech ecosystem.

Your Opportunity

Reporting to the Associate Director, MScAC Administration, this role is critical to ensuring that our students have an unparalleled student experience as they make their way through the program. The incumbent will be part of a highly professional, collaborative and supportive team and will be instrumental in managing all aspects of program operations for one the most unique Masters-level programs in the world.

Your responsibilities will include:

• Overseeing day-to-day operational needs and service delivery requirements of programs
• Developing components of programs and initiatives that advance program objectives
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Analyzing statistical information to inform admissions projections and planning activities
• Coordinating admission processes with departmental/divisional contacts
• Reviewing and assessing admissions applications, as well as conducting admissions interviews of potential candidates
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background

Essential Qualifications

• Bachelor’s Degree or equivalent combination of acceptable education and experience
• Minimum five years of recent and relevant experience in a senior program administration position, which has included developing, planning, and managing educational programs. Planning that has included recruitment and/or admissions is preferable.
• Experience overseeing program development and operations, and developing and implementing improvements to operational policies, procedures and best practices.
• Experience in complex student advising and supporting a large cohort of students through an academic program.
• Experience in building and maintaining relationships with external stakeholders including prospective students, funding/government agencies and partner firms.
• Experience managing and planning program resources including the management of financial accounts.
• Experience interpreting academic policies, regulations and procedures.
• Experience screening candidates to academic programs to determine and confirm program eligibility and fit.
• Experience analyzing recruitment and admission related statistics for domestic and international markets for program planning, preferably for a Professional Masters Program in Computer Science.
• Experience in developing, organizing and representing academic programs at domestic and international post-graduate student-focused events, such as program information sessions and international recruitment fairs.
• Experience in conducting research and analyzing data identifying potential markets, and developing strategies to maximize student recruitment opportunities.
• Experience supervising staff, preferably in a unionized environment.
• Demonstrated knowledge of relevant student and academic university policies.
• Strong skills in MS Office.
• Working knowledge of the University’s SAP based Administrative Management Systems and related applications, including ROSI, Slate, and ACORN.
• Strong leadership skills with excellent judgement, strategic thinking and decision making abilities.
• Exceptional interpersonal skills with the ability to communicate with tact and diplomacy.
• Excellent organizational skills with the ability to meet deadlines.
• Excellent relationship building skills with the ability to relate to all levels of faculty, staff and students in a manner which facilitates cooperation.
• Strong verbal and written communication skills

Assets (nonessential)

• Knowledge of the MScAC program
• Demonstrated knowledge of recruitment trends and competitors in the Computer Science professional program field.
• Experience preparing marketing materials for distribution in a global market, preferably for a professional Masters program in Computer Science

To be successful in this role you will be:

• Accountable
• Communicator
• Diplomatic
• Efficient
• Multi-tasker
• Proactive

APPLY TODAY

About Us
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science in the Faculty of Arts and Science has been a tech innovation powerhouse and continues to rank among the world’s top computer science departments. Our esteemed faculty boasts accolades such as two Turing Awards, along with many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact applied research that is driving the future of tech in the country.

The MSc in Applied Computing (MScAC) program is a high-quality complement to the graduate research programs (MSc/PhD) offered by the Department of Computer Science. As a program, we collaborate with seven other departments and faculties to provide a diverse offering of concentrations. The departments and faculties include Cell and Systems Biology, Mathematics, Physics, Statistical Sciences, Physics and the Faculties of Medicine and Engineering. As we continue to grow and evolve, our mission remains clear: to educate the next generation of world-class innovators. We’re the training house of the brightest minds from around the globe who will fuel the Canadian tech ecosystem.

The Opportunity
Reporting to the Associate Director, MScAC Administration, this role is critical to supporting the senior leadership team and a diverse and dynamic array of initiatives delivered through the MScAC program. The incumbent will be part of a highly professional, collaborative and supportive team, and will be instrumental in ensuring the smooth and effective operation of our program.

Our ideal candidate will have the following:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience
•  Minimum of five years recent and related senior administrative/executive assistance in an academic or corporate environment
• Experience in efficiently overseeing and managing an executive schedule/calendar
  Experience providing administrative support for administrative processes
• Attention to detail, with an ability to manage event logistics and coordinate complex meetings involving multiple stakeholders
• Experience liaising with senior administrators and or faculty members, responding to and handling administrative matters of a complex and sensitive nature
  Excellent interpersonal and written and oral communication skills, with the ability to exercise sound judgement
• Excellent organizational and time management skills, with the ability to frequently adjust priorities.
• Ability to maintain confidentiality
• Intermediate skills in Microsoft Office, including Word and Excel.

Roles and Responsibilities

• Provides administrative support to senior leadership by:
  • Determining actionable items based on the review of applicable information
  • Keeping well-informed on leadership commitments and priorities
  • Maintaining senior leadership calendars
  • Scheduling appointments
  • Scheduling travel plans and requesting appropriate accommodations
  • Coordinating meeting schedules, agendas, materials, action and follow-up items
  • Maintaining a list of contacts
  • Taking and distributing meeting minutes
  • Preparing and distributing meeting documentation
  • Informing senior leadership of impending deadlines
  • Handling sensitive and/or confidential information
  • Collating and organizing data for various reports
  • Formatting data collected for reports
  • Writing routine documents and draft correspondence
  • Proofreading and fact-checking content
  • Maintaining filing systems
  • Updating and maintaining database records
  • Verifying that information is kept according to file retention procedures
  • Keeping well-informed on policies, rules, regulations and guidelines
  • Coordinating tasks for projects and other strategic initiatives with stakeholders
  • Determining logistical details and activities for events and/or programming with internal and external stakeholders
  • Informing senior leadership of impending deadlines on projects
    Informing senior staff of concerns or setbacks
• Supports front-line activities by:
  • Acting as the first point of contact for general inquiries
  • Responding to inquiries within the defined scope of the role and redirecting as appropriate
  • Resolving issues within the scope of the role and escalating problems as required
  • Coordinating tasks for projects and other strategic initiatives with stakeholders
  • Scheduling appointments
  • Booking rooms and arranging appropriate accommodations
  • Arranging catering
  • Booking speakers for program events
  • Booking audio-visual and/or computer equipment
  • Resolving scheduling conflicts
  • Distributing incoming and outgoing mail and deliveries
• Provides administrative support by:
  • Determining logistical details and activities for events and/or programming
  • Collecting feedback on program initiatives or events
• Accomplishes financial responsibilities by:
  • Making minor purchases
  • Collaborating on cost estimates
  • Preparing expense reimbursements

APPLY TODAY